What shapes critical illness products
Tim Smith explores what critical illness means for insurers.
A serious diagnosis doesn't just affect health; it disrupts everyday life in ways standard cover design doesn't always reflect. Tim Smith, Head of Protection at Hannover Re UK Life Branch, explores what this means for insurers designing and refreshing critical illness (CI) cover.
He discusses where traditional definitions falls short, how small costs can quickly add up for customers, and why CI products need to keep pace with modern diagnostics and treatments. Tim talks about CI cover complements life insurance and how thoughtful product design can better reflect real customer needs.
Where should insurers begin when offering or refreshing critical illness (CI) cover?
Tim Smith, Head of Protection at Hannover Re UK Life Branch, shares practical insights into how CI products are evolving and where they still struggle to reflect real life after diagnosis.
This episode looks at the limits of traditional definitions, the impact of modern diagnostics and treatment, and why seemingly small, everyday costs matter so much to policyholders. Tim also explains how CI cover naturally complements life insurance and how insurers can use global expertise and market insight to strengthen product development.
You’ll hear about:
- How new diagnostics and treatments are reshaping coverage expectations.
- How a prognosis-based product design worked in practice.
- Why CI products naturally complement life cover and create cross-selling potential.
- How CI insurance helps people manage practical costs that follow a diagnosis.
- How global expertise and market insight can support stronger product development.
Listen now for a clearer view of CI cover and its role.
For additional information on all things Life & Health and to connect further, visit our website or find us on LinkedIn.
Other episodes you might find interesting:
- “Electronic Health Records: More than digital files” with Monique Esterhuizen
- “The positive impact of policyholder health on life and health insurance” with Wesley Clay
Subscribe to RePlay by Hannover Re on your favourite podcast platform and don’t miss future episodes.
Thank you for listening, and we look forward to having you again soon!
DISCLAIMER The thoughts, ideas and other content discussed in this podcast are in no way intended to constitute general or specific legal, accounting, tax or other professional advice. The same applies to any shared documents and information. While Hannover Re and the presenters and other participants have endeavoured to share information that to their knowledge is reliable, complete and up-to-date, Hannover Re and the participants do not make any representation or warranty, express or implied, as to the accuracy, completeness or updated status of such information. Therefore, in no event Hannover Re and its affiliated companies or directors, officers or employees and any participants in this podcast will be liable to any person for any decision made or action taken in conjunction with the contents of this podcast, or for any related damages resulting therefrom. © Hannover Rück SE. All rights reserved. Hannover Re is the registered service mark of Hannover Rück SE.
New comment